Mix and Match

Shipping policy

we are committed to delivering your orders in a timely and reliable manner across Pakistan.

Order Processing Time

All orders are processed within 1–3 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.


Delivery Time

  • Major Cities (Lahore, Karachi, Islamabad, Rawalpindi): 2–4 business days
  • Other Cities & Remote Areas: 3–7 business days

Please note that delivery times may vary due to unforeseen circumstances such as weather conditions, courier delays, or high order volume.


Shipping Charges

  • Standard Delivery: Charges calculated at checkout
  • Free Shipping: Available on selected products or promotional offers

Order Tracking

Once your order is shipped, you will receive a tracking ID via SMS or email. You can track your order directly through the courier’s website.


Cash on Delivery (COD)

We offer Cash on Delivery (COD) all over Pakistan. Please ensure you provide a valid phone number for order confirmation.


Order Confirmation

Our team may contact you via call or WhatsApp to confirm your order. Orders not confirmed may be canceled for security reasons.


Shipping Delays

While we aim for timely delivery, delays may occur due to:

  • Public holidays
  • Weather conditions
  • Courier service issues

We appreciate your patience in such cases.


Incorrect Address / Failed Delivery

Please ensure your shipping details are correct. We are not responsible for delays or losses due to incorrect addresses. Re-delivery charges may apply if the order is returned.


Damaged or Missing Items

If you receive a damaged or incomplete order, contact us within 24 hours of delivery with clear photos or videos as proof.


Contact Us

For any shipping-related queries, feel free to contact us:
📧 Email: [your email]